- Streamline and Reduce Tax Inquiry Resolution Times
- Gain "Precision" Reporting from Expanded, Ad-hoc Parameters
- Empower Non-Tax Personnel to Resolve Simple Tax Questions
- Improve Visibility to Taxability Rules and Settings
- Simplify Troubleshooting and Reconciliation Efforts
For companies that use Vertex to manage their sales and use tax compliance, visibility to tax-related
information is typically limited to personnel within the Tax Department. However, other departments such as
Order Management, Billing, Collections, Customer Service, A/P, Procurement, etc. are continually impacted by
sales and use tax issues for which they have little to no visibility.
The lack of access to such information inevitably forces non-tax personnel to engage the Tax Department to
answer simple tax inquiries, thereby detracting tax personnel from focusing on compliancy, audit defense, or
other strategic issues.
Nascent’s Tax Analyzer solution leverages existing investments with ad-hoc reporting tools, translating the
Vertex data into meaningful information that can be shared amongst multiple departments. With the Tax
Analyzer, personnel from Billing, Collections or Customer Service can address customer inquiries related to:
- Customer Taxability – Is the customer defined as exempt? For what jurisdiction(s)? For what
types of product/services? Has the customer's exemption certificate expired?
- Product Taxability – Why are some products taxed while others appear exempt? When did the
taxability for a specific product/service change?
- Effective Tax Rates – Was the customer charged the correct rate? Do we have the proper address?
