For companies that use Vertex to manage their sales and use tax compliance, visibility to tax-related information is typically limited to personnel within the Tax Department. However, other departments such as Order Management, Billing, Collections, Customer Service, A/P, Procurement, etc. are continually impacted by sales and use tax issues for which they have little to no visibility.
The lack of access to such information inevitably forces non-tax personnel to engage the Tax Department to answer simple tax inquiries, thereby detracting tax personnel from focusing on compliancy, audit defense, or other strategic issues.
Nascent's Tax Analyzer solution leverages existing investments with ad-hoc reporting tools, translating the Vertex data into meaningful information that can be shared amongst multiple departments. With the Tax Analyzer, personnel from Billing, Collections or Customer Service can address customer inquiries related to: